Privacy Policy

1. Introduction

Our shop may obtain personal information and other information relating to individuals (collectively, “Customer Information”). “Personal Information” has the meaning set forth in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan (the “APPI”).

In handling Customer Information, our shop will comply with the APPI, other applicable laws and regulations, relevant guidelines, and this Privacy Policy (the “Policy”) established below.

2. Scope of Application

This Policy applies to all Customer Information obtained by our shop in connection with your use of our shop.

3. Customer Information We Collect

Our shop collects Customer Information by: (a) you directly entering information on services related to our shop; (b) you providing information to us via email, postal mail, written forms, telephone, or other means; and (c) collection during your use or browsing of services related to our shop.

Information obtained when you purchase products, etc.

• Basic information such as your name, address, and occupation
• Contact information such as your phone number and email address
• Information such as your bank account details
• Other information relating to you and your purchases

Other information obtained when you use our shop

• Information regarding your use of our shop, such as the products you purchased
• Information regarding your payment status on our shop
• Cookies, IP address, device type, mobile device identifiers, browser type, browser language, referrer URL, platform type, page views, time spent on pages, and the dates/times of activities on our app or website related to our shop
• Other information regarding your use of our shop

Information obtained in surveys we conduct

• Your responses regarding usage status, requests about our shop, and other survey answers
• Other information related to surveys for customers

4. Purposes of Use

We use the Customer Information described in Section 3 for the following purposes.

Provision of services related to our shop

• To confirm purchases of products and services via our shop
• To process billing, payments, and confirmations related to our shop
• To otherwise provide services related to our shop to customers

Improvement of services and planning of new services

• To research and analyze usage conditions and patterns of our shop
• To conduct surveys related to our shop
• To send rewards or gifts for cooperation with surveys
• To improve and enhance our services and to plan new services
• To customize service content to individual customers
• To plan and conduct research and development for new services
• To otherwise improve the quality of our services

Notices regarding our services and responses to inquiries

• To contact or provide information regarding services related to our shop
• To confirm subscriptions to email distribution services and to deliver emails
• To provide information about campaigns
• To send prizes and gifts for sweepstakes or similar promotions
• To provide information about new products and services
• To notify you of important changes, including changes to our Terms
• To respond to customer inquiries and requests
• To maintain appropriate communication with customers regarding use of our shop

Advertising and marketing

• To deliver, display, or measure the effectiveness of advertisements for our shop
• To implement measures for advertising and marketing purposes

Administration and operation

• To confirm your usage status and registration information related to our shop
• To confirm compliance with our Terms
• To address suspected or confirmed violations of our Terms and to resolve operational issues
• To implement necessary measures to ensure safe use by customers and maintain service quality

5. Entrustment and Provision of Customer Information to Third Parties

Our shop may provide or entrust Customer Information to third parties in the following cases. Where necessary, we will assess whether the recipient meets our standards, entrust or provide Customer Information under our appropriate supervision, and ensure through contractual provisions that Customer Information is properly managed.

Entrustment/provision to contractors

When outsourcing all or part of operations to other companies for processing Customer Information, providing information to customers, conducting campaigns or surveys, or researching/analyzing usage status related to our shop

Entrustment/provision to partner companies and affiliates

When establishing cooperative or partnership relationships with other companies to provide services related to our shop (including cases where we cooperate with advertising service providers, advertising agencies, and other advertising-related businesses for the purpose of ad delivery, display, or effectiveness measurement)

Provision to successors in connection with business succession

When another company succeeds to the business including services related to our shop through a merger, corporate split, or business transfer (including cases where we establish a separate corporation and transfer our business to such corporation)

Provision based on laws and regulations

When required by courts, administrative agencies, supervisory authorities, or other public institutions pursuant to laws and regulations

For dispute resolution with third parties

When we determine that providing Customer Information is necessary to resolve disputes with third parties or to protect the rights and interests of customers or third parties related to our shop

6. Management

We strictly manage Customer Information to prevent loss, destruction, alteration, unauthorized access, and leakage. As noted in Section 5, if we entrust the handling of personal information to other companies, we will appropriately supervise such companies.

7. Use of Google Analytics and Cookies

Use of Google Analytics

Our services related to the shop use Google Analytics to research and analyze usage status and patterns. Data collected through Google Analytics is managed in accordance with Google’s privacy policy. For details and opt-out procedures, please see: Google Analytics Terms of Service and How Google uses information from sites or apps that use our services.

Use of Cookies

Our services may use cookies and similar technologies for purposes such as improving convenience, statistical analysis, and the delivery, display, and measurement of advertisements.

Cookies are text data stored on your device when you access services related to our shop.

You may restrict or refuse the acceptance of cookies at your discretion through your browser settings. However, doing so may prevent you from using our services properly.

8. Corrections to Customer Information by Our Shop

If there are changes to information necessary for billing or payments—such as names of municipalities and postal codes, or names of financial institutions—our shop may update registered Customer Information accordingly.

9. Customer Access, Correction, and Disclosure of Retained Personal Data

Regarding the handling of Customer Information, customers may request the following:

Access and correction of Customer Information

You may access and correct the Customer Information you have registered at any time.

Disclosure of retained personal data

Upon request from a customer for disclosure of retained personal data or records of third-party provision, our shop will promptly disclose such information except in the following cases:

• If disclosure may harm the life, body, property, or other rights and interests of the customer or a third party
• If disclosure may significantly impede the proper execution of our shop’s operations
• If disclosure would violate laws or regulations

Correction, etc. of retained personal data

When a customer requests correction, addition, deletion, erasure, suspension of use, or suspension of third-party provision of retained personal data, we will investigate and verify that the request is made by the customer or a duly authorized agent and that legal requirements are satisfied, and will respond in accordance with applicable laws. Please note that due to technical limitations, we may not be able to directly fulfill your request in some cases.

10. Disclaimers and Notices

Use of third-party websites

Our shop is not responsible for the protection of personal information on third-party or individual websites (including those accessed via links from websites we use to provide our services). Please review the contents of such websites carefully before use.

Information used to verify identity

Please strictly manage information used to verify your identity to prevent loss, misplacement, or leakage to third parties.

11. Changes to This Policy and Confirmation of the Latest Version

We may amend this Policy from time to time.

Please be sure to check the latest version of this Policy when using services related to our shop.

When we change this Policy, we will notify or announce the fact of the change, the revised content, and the effective date. If consent is required by law, we will obtain your consent to the changes (including deemed consent where, after notice or announcement of the changes, you use our shop or do not take procedures such as cancellation of registration within a period specified by us).

12. Information About Our Shop and Contact

For inquiries regarding this Policy and requests to our shop under this Policy and the APPI, please contact us via the contact form of our shop.