GUIDE

Shipping & Delivery

A copy of your order confirmation will be sent to you automatically by email right after your order is placed.

Once the shipment is ready, we will notify you by email with tracking information.

📄 Shipping Methods (with delivery estimates)

EMS (Express Mail Service) – Fast & trackable, usually 3–5 business days.

Small Packet – Airmail – Economical option, usually 7–14 business days.

Small Packet – Surface – Lowest cost, usually 1–3 months depending on destination.

*Delivery times are estimates and may vary depending on customs clearance or local postal delays.*

Payment Methods

・Credit Card

Shipping Details

📦 Shipping with Japan Post

We ship all international orders using Japan Post.

Depending on the package size and destination, your order will be shipped via one of the following services:

EMS (Express Mail Service) – Fast & trackable (3–5 business days)

Small Packet – Airmail – Economical option for small parcels (7–14 business days)

Small Packet – Surface – Lowest-cost option, but slower (1–3 months)

All shipments include a tracking number (except for some surface mail options).
Delivery times are estimates and may vary due to customs inspections or local postal delays.

⚠️ Please note: International orders are shipped Delivered Duty Unpaid (DDU).
Customs duties and import taxes, if applicable, are the responsibility of the customer.

Returns & Exchanges

Returns when there is no defect

Returns due to customer convenience are not accepted.

Returns & exchanges due to our responsibility
If the product is damaged or there is a fault on our side, we will provide a full refund or exchange.
Please contact us within 7 days of receiving the item.

Other Notes

Even if the above conditions are met, returns or exchanges will not be accepted
if the product is returned with insufficient packaging and damage occurs,
or if customer negligence is recognized.